On today’s episode of The Golden Age of Orthodontics, we are joined by Dr. Scott Law, co-founder of Smile Doctors, an Orthodontist-owned Orthodontic group. Smile Doctors has grown to over 360 orthodontist-only partner practices in more than 25 states. Smile Doctors is a collaborative effort that combines the talents of many doctors to offer strengths and identify weaknesses, always putting patient needs first. Dr. Law shares the benefits of being affiliated with an OSO and even cites reasons why it may not be a good fit or experience for every doctor and the OSO.
In this episode:
Key Takeaways:
RESOURCE LINKS:
Website – Smile Doctors
Linkedin – Dr. Scott Law
BIO:
Dr. Scott Law is a wet-fingered orthodontist charged with overseeing the clinical processes and responsibilities for Smile Doctors, an orthodontist-owned orthodontic group. After completing residency at Jacksonville University School of Orthodontics in 2009, he and his wife Jessica purchased a small practice from a retiring orthodontist in Killeen, Texas. Using techniques based on customer service, fun, empowerment, and excellence, they grew that location to one of the largest practices in the U.S. Looking out on the horizon in 2015 and seeing the threats and opportunities facing orthodontics; they decided to scale their business based on the principle of Love On People First. Together with partners Dr. Dana Fender and Dr. Greg Goggans, Smile Doctors has grown to over 360 orthodontics-only partner practices. As an organization, we are constantly seeking transitioning doctors and or associates that align with our culture of loving people and seeking excellence as we deliver the Ultimate Patient Experience.
QUOTES:
“Practicing orthodontics is the easy part. With an OSO, you benefit from a Legal Department, H.R. Department, Marketing Operations, etc., so that the doctor can be a doctor and treat patients. Sometimes the patient gets put last because of all the other things that need to take place to have a successful practice.” – Dr. Scott Law
“We want to incentivize all of our doctors to be successful; to pull in the same direction on the rope so that we all benefit from our labor.” – Dr. Scott Law
Achieving practice growth isn’t as simple as it used to be. But with groundbreaking technology and new communication channels to reach more patients, People + Practice is an orthodontic marketing agency that firmly believes that there’s never been a better time to be in practice.
The Golden Age of Orthodontics is an award-winning industry podcast produced by People + Practice, a leading orthodontic marketing agency specializing in practice growth, digital marketing, branding, and AI search visibility for orthodontists.
Hosted by People + Practice co-founders Dr. Leon Klempner and Amy Epstein, MBA, the podcast combines decades of firsthand orthodontic practice experience with strategic marketing expertise to help orthodontists navigate an evolving industry.
Dr. Klempner, a retired orthodontist with 38 years of clinical experience, brings a unique understanding of the challenges facing private practices. Epstein, an accomplished marketing strategist with more than 20 years of experience, specializes in helping orthodontic practices attract patients, strengthen their brands, and achieve sustainable growth.
Together, they lead People + Practice, an orthodontic marketing agency that combines deep industry knowledge with data-driven digital marketing, growth consulting, and innovative AI optimization strategies. Their thought leadership extends beyond the podcast into the agency’s work helping orthodontists build stronger, more competitive practices.
Through conversations with leading orthodontists, industry executives, and technology innovators, The Golden Age of Orthodontics reflects the same expertise and forward-thinking approach that makes People + Practice a trusted marketing partner for orthodontic practices seeking measurable growth.
Learn more about People + Practice’s orthodontic marketing services and how our team helps practices turn marketing into new patients.