Episode 41 – Legal Risks For Retreating DTC Patients with Trey Lawrence

Subscribe to our Podcast

On this episode we welcome back Trey Lawrence, as our special guest. Trey is the VP and general council for the AAO and he leads the organization’s advocacy and legal teams. Trey is passionate about the legal, ethical, and regulatory issues around teledentistry and other emerging technologies that will impact the future of dentistry and orthodontics. Tune in to learn more from Trey as we chat about retreating DTC patients among other current topics concerning orthodontists and the possible legal ramifications

IN THIS EPISODE:

  • Government agencies and offices that assist patients harmed by treatments
  • Advice for orthodontists and patients coming from mail order treatment
  • Teledentistry and creating a baseline standard of care
  • AI and Robotics impact on the dentist industry

KEY TAKEAWAYS: 

  • Legal issues are something every dentistry practice should be aware of and adjust to their needs, especially when patients may need issues rectified after using a mail order treatment.
  • Teledentistry, AI, and robotics have impacted the entire dentistry and orthodontic industry and everyone should adjust accordingly with new standards.

Achieving practice growth isn’t as simple as it used to be. But with groundbreaking technology and new communication channels to reach more patients, People + Practice is an orthodontic marketing agency that firmly believes that there’s never been a better time to be in practice. 


 

About The Golden Age of Orthodontics Podcast and People + Practice

The Golden Age of Orthodontics is an award-winning industry podcast produced by People + Practice, a leading orthodontic marketing agency specializing in practice growth, digital marketing, branding, and AI search visibility for orthodontists.

Hosted by People + Practice co-founders Dr. Leon Klempner and Amy Epstein, MBA, the podcast combines decades of firsthand orthodontic practice experience with strategic marketing expertise to help orthodontists navigate an evolving industry.

Dr. Klempner, a retired orthodontist with 38 years of clinical experience, brings a unique understanding of the challenges facing private practices. Epstein, an accomplished marketing strategist with more than 20 years of experience, specializes in helping orthodontic practices attract patients, strengthen their brands, and achieve sustainable growth.

Together, they lead People + Practice, an orthodontic marketing agency that combines deep industry knowledge with data-driven digital marketing, growth consulting, and innovative AI optimization strategies. Their thought leadership extends beyond the podcast into the agency’s work helping orthodontists build stronger, more competitive practices.

Through conversations with leading orthodontists, industry executives, and technology innovators, The Golden Age of Orthodontics reflects the same expertise and forward-thinking approach that makes People + Practice a trusted marketing partner for orthodontic practices seeking measurable growth.

Learn more about People + Practice’s orthodontic marketing services and how our team helps practices turn marketing into new patients.