Ep 13 – Talking With Joan Garbo

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We speak with Jooan Garbo, a premier change agent for orthodontic practices. Over the past 30 years Joan has led over 2,000 seminars in effective communication and relationship skills, team-building, and customer service. She empowers dental teams in the areas of communication and leadership with her insightful and humorous presentations. Her high energy level and enthusiasm inspire people to action, giving them a renewed sense of purpose and the resources for motivation.

Topics covered in this episode include:

  • The things doctors and teams should be doing differently in their practice moving forward after Covid-19
  • Addressing staff fears and questions about returning to the office
  • How to set up an environment so that you can address patient concerns about in-person treatment
  • Creating excitement about reopening with patients and staff
  • We take a question from our audience about how doctors create a practice that operates like a well-oiled machine
  • Using good communication skills to create a better experience for staff and patients

Achieving practice growth isn’t as simple as it used to be. But with groundbreaking technology and new communication channels to reach more patients, People + Practice is an orthodontic marketing agency that firmly believes that there’s never been a better time to be in practice. 


About The Golden Age of Orthodontics Podcast and People + Practice

The Golden Age of Orthodontics is an award-winning industry podcast produced by People + Practice, a leading orthodontic marketing agency specializing in practice growth, digital marketing, branding, and AI search visibility for orthodontists.

Hosted by People + Practice co-founders Dr. Leon Klempner and Amy Epstein, MBA, the podcast combines decades of firsthand orthodontic practice experience with strategic marketing expertise to help orthodontists navigate an evolving industry.

Dr. Klempner, a retired orthodontist with 38 years of clinical experience, brings a unique understanding of the challenges facing private practices. Epstein, an accomplished marketing strategist with more than 20 years of experience, specializes in helping orthodontic practices attract patients, strengthen their brands, and achieve sustainable growth.

Together, they lead People + Practice, an orthodontic marketing agency that combines deep industry knowledge with data-driven digital marketing, growth consulting, and innovative AI optimization strategies. Their thought leadership extends beyond the podcast into the agency’s work helping orthodontists build stronger, more competitive practices.

Through conversations with leading orthodontists, industry executives, and technology innovators, The Golden Age of Orthodontics reflects the same expertise and forward-thinking approach that makes People + Practice a trusted marketing partner for orthodontic practices seeking measurable growth.

Learn more about People + Practice’s orthodontic marketing services and how our team helps practices turn marketing into new patients.