Client Name: Koh Orthodontics
Establishing a digital workflow for patient communication, waiting room management
and review-building promoted an environment where digital natives and the practice
interact seamlessly.
About Our Client
In the densely packed Seattle market, orthodontic practices abound. But as a sole practitioner with a meticulous eye for detail and an equally strong focus on patient communication, Dr. Wuiteng Koh has a strong reputation in the communities he serves.
Implementing People + Practice’s PatientCue™ suite of technologies allowed Dr. Koh to differentiate his practice from the competition by promoting an environment where patients and parents can engage with his team digitally. He also empowered his patients to promote the practice online by leaving stellar reviews on Google about their experiences.
What We Did
Review
Here is what our favourite client has to say about working with us.
“Communication with patients has necessarily changed. As orthodontists It’s crucial that we provide digital ways for patients to engage with us and that we respond to questions and concerns quickly. The People + Practice PatientCue™ technology platform has really streamlined the way we connect with patients. The result is a tech-forward experience that patients really appreciate. All of this has helped us build a significantly positive presence on Google and other review platforms, which patients often cite as one of the main reasons for choosing our practice.”
